Privacy Policy

High Tech Bowling Pro Shop respects your privacy. This Privacy Policy explains how we collect, use, and protect customer information when you visit our website, contact us, make a purchase, request service, schedule an appointment, or sign up for text messages or event updates.

Information We Collect

We may collect customer information such as:

  • Name

  • Phone number

  • Email address

  • Purchase history

  • Service/job order details

  • Appointment or event registration information

  • Messages or inquiries submitted through our website or in person

How We Use Your Information

We use customer information to:

  • Contact customers about orders, services, and repairs

  • Notify customers when bowling balls, equipment, or service items are ready for pickup

  • Schedule appointments or service work

  • Send event updates, tournament reminders, and availability notices

  • Respond to customer questions

  • Improve our customer service and business operations

  • Send promotional updates to customers who have agreed to receive them

Text Message Communication

By providing your phone number and opting in, you agree to receive text messages from High Tech Bowling Pro Shop. These messages may include:

  • Service completion updates

  • Pickup notifications

  • Appointment reminders

  • Product availability updates

  • Event announcements

  • Tournament updates

  • Notices about open spots for events

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.

We do not sell, rent, or share mobile opt-in information with third parties for marketing purposes.

Sharing of Information

High Tech Bowling Pro Shop does not sell or rent customer personal information. We may share limited information only when necessary to operate our business, such as with payment processors, website providers, scheduling tools, messaging platforms, or other service providers that help us communicate with customers and provide our services.

Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no method of electronic storage or internet transmission is completely secure.

Customer Choices

Customers may request to update, correct, or remove their information by contacting High Tech Bowling Pro Shop. Customers may also unsubscribe from text messages at any time by replying STOP.

Children’s Privacy

Our services are not intended to collect personal information from children under 13. We do not knowingly collect information from children without parental or guardian consent.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated effective date.